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Head of County Services (Multi-Locations)

The Fletcher Branch of the Washington County Free Library located in Hagerstown, MD has an immediate FT opening for a Head of County Services Department.  Includes benefits.  This individual is responsible for administrative leadership in supervising all aspects of seven Branch Libraries within the Washington County area.  He/She is responsible for developing and maintaining work standards that emphasize customer service, effective communication, and ethical behavior. He/She will serve as the primary point person for the seven branch libraries, overseeing the develop of a stronger community relationship, execute goals and instill teamwork in our seven branch libraries.  This individual will involve building relationships with current and potential library patrons, as well as growing the staff team of 23 to build a high performance culture.  This individual will be responsible for overseeing all aspects of customer service, budgets and library operations within each branch location. He/She will set goals, priorities develop, and monitors reports, administer projects and evaluate personnel and services.   If you have a proven track record of customer service, people development and building awareness with the community.  Then please apply for this position.

KSA: BA in Business Administration or related field preferred OR any combination of training, education and experience equivalent to a BA degree.  Extensive Customer service, especially in retail, including supervisory experience (3-5 Years).


Applications must be received no later than 5 PM, Friday, February 12, 2021.

County Services
Posting Start Date: 
Thursday, January 28, 2021
Posting Closing Date: 
Friday, February 12, 2021
Degree Requirement: 
BA in Business Administration (See above)
Job Posting Status: 
Additional Information: